Q: How soon will my order ship?

A: I guarantee that your order will ship 1-2 buisness days after your order is paid.

Q: Are you running any specials right now?

A: I will always have a special running. Right now I am offering FREE SAMPLES and a product book with every paid order. I am also running a promotion where all orders from Canada are discounted to free shipping when you order 5 or more products from the store.

Q: I want to know if a product is right for my skin.

A: I now offer a Free Online Skin Mapping on my website. Look for the link on on the top left side of any page on my website.

Q: Is this authentic Dermalogica, Sorme, and Arbonne?

A: Absolutly YES! I am a 6 year Dermalogica partner with a spa location of my own that you can check out at www.shearstylesalonandspa.com. All of my products that I sell are guaranteed an expiration date of 1 to 3 years after you receive it.

Q:How do I view the Arbonne Products?

A: My Arbonne Products can be viewed at http://skintogo.myarbonne.com

Q:What condition will my item be received?

A:Everything is new, sealed, NOT expired and thoroughly inspected before shipping.

Q:Will my item be boxed?

A:Not all Dermalogica is produced with a box and sometimes I receive an item with a crushed box. 16 oz Cleansers and Multi-Active Toners are just a couple of examples of products that do not come in box. 

Q:Can I return my item?

A:Yes, I believe in high customer satisfaction and will correct any situation where you are not satisfied.

Q:What do you package my order with?

A:All items are cushion wrapped and secured for their shipment.

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